SSO Launchpad Icons Missing

If you have logged into your SSO Launchpad and your apps are now missing do not panic. Simply clear the cache/cookies and relaunch the Browser.

 

  • Chrome - https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
  • Internet Explorer - https://support.microsoft.com/en-us/help/260897/how-to-delete-the-contents-of-the-temporary-internet-files-folder
  • Firefox - https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  • Safari - https://support.apple.com/en-ca/HT201265

After you have cleared the cache/cookies close all browsers instances and relaunch your SSO Launchpad. 

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