Dirsync - FAQ

How long does it take to sync Active Directory changes to AuthAnvil On-Demand?

Between 1 and 5 minutes. A full sync occurs every 24 hours in the case that anything between AuthAnvil On-Demand and Active Directory became out of sync. If there are a large amount of users in Active Directory this may take longer.

 

How can I check the last time a sync occurred?

Sign on to AuthAnvil On-Demand as an Administrator
Navigate to Directory Manager > Directory Sync
You will see your Directory Sync agent in the list of All Agents. The “Last Checked In” column has the date and time of the last time the agent synced.

 

What happens when I enable "Synchronize password changes from AuthAnvil to Active Directory"?

If you enable this feature, whenever a user changes their password in AuthAnvil On-Demand, it will sync to your Active Directory domain controller. Also, whenever the user changes their password in Windows, it will still be synced to AuthAnvil On-Demand.

Passwords changed in AuthAnvil On-Demand will adhere to the Active Directory password policy when this is enabled.

 

If a user is added, updated, or deleted in Active Directory when will that be reflected in AuthAnvil On-Demand?

Between 1 and 5 minutes. A full sync occurs every 24 hours in the case that anything between AuthAnvil On-Demand and Active Directory became out of sync.

 

What restrictions are placed on a synchronized user in AuthAnvil On-Demand?

You cannot change the following details on a user in AuthAnvil On-Demand if the user is a synchronized user. You will have to change the details of the user in Active Directory and allow the Dirsync agent to sync the changes.

Display Name
Email Address
Username


What restrictions are placed on a synchronized group in AuthAnvil On-Demand?

You cannot change the name of the synchronized group in AuthAnvil On-Demand or add Users to the synchronized group from the AuthAnvil On-Demand portal.

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